Let our 20 years of Property Management experience work for you
Property Management Built on Relationships, Integrity, and Results
Eagle Crest Property Management is a regional property management company covering Walla Walla and College Place, Washington as well as Milton-Freewater and Hermiston, Oregon. As a division of John L Scott Walla Walla, Pasco, Hermiston & Milton-Freewater, Eagle Crest brings over 30 years of renting, leasing and sale experience in both residential and commercial real estate to our clients.
With legal vetting, our leasing and management agreements can be tailored to specific needs. Our screening processes, stringent according to state laws, find qualified tenants with proper background checks for excellent tenant placement. Our ability to handle repairs, taxes, insurance, rent collection and more set us apart in management. Eagle Crest Property Management has the experience to handle all of your property management needs.
Living Life As A Contribution
At the heart of everything we do is a simple guiding principle:
living life as a contribution. For us, property management goes beyond balancing ledgers…it means actively lifting up the neighborhoods we serve across the Walla Walla Valley and beyond. We take pride in rehabilitating neglected properties and breathing new life into old buildings. By transforming these spaces, we create healthier, safer living environments for residents, foster vibrant local communities, and deliver lasting property value for owners and neighbors alike.
How Multi-Family Renewal Elevates Entire Neighborhoods
Restoring multi-family properties requires an approach that balances long-term financial performance with real community impact. When we breathe new life into multi-tenant buildings, we systematically lift every variable that matters to owners, residents, and neighbors:
01
Elevated Tenancy & Retention: Upgraded units attract responsible, long-term residents who take genuine pride in their homes.
02
Driven Value & NOI: Better living standards support sustainable rental rate increases and boost valuation for the entire neighborhood.
03
Enhanced Safety & Peace of Mind: Revitalized spaces reduce local law enforcement calls, curbing crime and creating safer, healthier streets.
Stronger Neighborhoods Through Community Partnerships
We believe true property management extends far beyond our office walls, it requires active investment in the people who call our neighborhoods home. To build stable, inclusive housing ecosystems across the Walla Walla Valley and beyond, we partner directly with local agencies and advocacy groups. From supporting Section 8 housing vouchers through BMAC and the Walla Walla Housing Authority (WWHA) to backing veteran housing initiatives with the VA and HARPS, we work to ensure everyone has a safe place to live. We actively collaborate with Catholic Charities, The Loft, and BMAC to address youth homelessness and support young people in crisis. Beyond placement, we lead local educational efforts to equip agencies, landlords, and tenants with a clearer understanding of legal rights and responsibilities. Our goal is to foster transparent, cooperative relationships that strengthen our entire community.
Our Team
Karen Johnson-Carlile
Licensed WA Broker
Senior Property Manager
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With over 6 years property management experience, Karen's professionalism in the real estate industry adds detail to her focus on the organization of the property management, administration and its maintenance of properties, Her hands on experience over the years ensures each owner has their investment in good hands. Karen's in-depth commitment to Washington & Oregon state regulation knowledge and proactive approaches in utilizing local vendors with direct and close relationships within the Walla Walla Valley, make her a trusted partner in maximizing the value of your real estate investments.
Robert Gisi
Licensed WA Broker
Property Manager
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Robert was born and raised in Walla Walla. Before Real Estate, he spent 12 years in construction. Within those years, he built relationships with local contractors and familiarized himself with the construction process, giving him a unique perspective on the real estate market.
Outside of work, you can find him exploring the beautiful landscape of the Pacific Northwest.
He takes pride in offering high-caliber full-service residential real estate expertise and clients are his top priority.
Brittany Dixon
Marketing Manager
Licensed Broker in WA/OR
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Brittany brings a unique blend of real estate experience, marketing creativity, and customer service expertise to her role as Marketing Manager. With a background in real estate and seven years of experience in customer service management, she understands the importance of strong communication, attention to detail, and building lasting relationships.
At Eagle Crest Property Management, Brittany oversees marketing efforts from concept to completion. From capturing property photos and creating video tours to developing advertisements, managing social media content, and promoting available rentals, she works to showcase properties and connect with prospective residents and clients.
Beyond marketing, Brittany remains actively involved in daily office operations, assisting residents, prospective tenants, and property owners while helping ensure their questions and needs are addressed with care and professionalism.
Licensed in both Oregon and Washington, Brittany brings valuable knowledge of both real estate markets to her work. Her combination of industry experience, creative marketing, and client-focused service helps make every property and every interaction count.
Outside of work, Brittany enjoys spending time with her family, getting creative with crafts, and taking in everything the beautiful Walla Walla Valley has to offer. She loves being part of the local community and appreciates all the little things that make the valley such a special place to call home.
Joanna Taylor
Leasing Agent
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Joanna brings nine years of property management experience and a strong administrative background to her role as a leasing agent. With comprehensive knowledge of the leasing process, local market trends, and evolving housing laws and policies, she is committed to providing residents and property owners with knowledgeable, attentive service. Joanna approaches her work with a people-first mindset and values building positive, lasting relationships. Joanna has called the Walla Walla community home for six years and, outside of work, prioritizes time with her family and enjoys camping with family and friends.
Reese Cervantes
Property Management Assistant
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Born and raised in the Walla Walla Valley, Reese has a strong appreciation for the community she calls home. With six years of customer service experience, she values clear communication and building positive relationships. Her work at Eagle Crest Property Management inspired her to pursue her Washington real estate license and continue growing in the property management industry.
When she’s not working, you can find Reese reading, spending time outdoors with her husband, working on their own rental property, or exploring new places around the Valley.
